Welcome!

Our  website offers you a unique opportunity of hand selecting your favorite goodies or fashion any of your favorite American stores providing they have a USA website. We are not a store. We offer a personal shopping service and exporting business.If you prefer to do the shopping yourself, great! We’ll offer you our business address to ship your merchandise to here in the USA and we’ll pack it all up for its journey abroad.

ARE YOU OVERSEAS AND DO YOU DESIRE ITEMS FROM THE UNITED STATES?

We offer you a professional service as your own personal shopper. Savin Exporting charges you a 15% shopper fee.The 15% shopper fee you pay is for the cost of our staff to place your orders, the packaging of your orders, printing supplies, shipping labels, and for our staffs wages, supply fees for boxes, packing material, etc.This fee does still apply if you shop and purchase your own items as you are paying for our services.

During Black Friday-Cyber Monday week, (basically November 24-Feb 1)  including Candle Day Sale at Bath and Body, any Yankee Candle or Goose Creek candle event and any other Semi Annual Sales from various stores all shopper fees are 25% after sales tax.

Military

Are you currently overseas on active duty serving our country? Do you miss your favorite snacks, foods, goodies, books, magazines, etc? We can assist you as your own personal shopper right here in the USA by purchasing any of the products you desire from online stores and package them to send your way.Mention that you are in the military and save 10% in shopper fees.

Now your cravings can be fed. Great news! We’re here to help you and bring a little bit of home to you where ever you may be. We also offer a 10% military discount.

How do I get started and become a client of Savin Exporting?Here’s how we work:

You select any USA stores that have US websites and send us a list of your items, sizes, colors and their cost. Once you submit your list of items to SavinExporting@gmail.com , Savin Exporting invoices you immediately to ensure your ordered goes in promptly. If you choose to shop yourself, thats awesome, ask us for our home office address…send us your information and receipts and well set up an account for you with an address to ship your goodies to.During busy and demanding times of the year we have a wait list for client wanting to use or services so if you are in fact interested, please ask to be put on a list as it does grow quite quickly and we really do try to assist as many new clients as possible.What does it cost to ship your package? That depends on the carrier and we check with several and get quotes for you then we allow you the opportunity to choose the best one. We’ll give you totals with taxes, imports, duties, etc. At the end of the day, we want to offer you the very best price and we do get discounts with our accounts at Fed Ex and eBay.We love return customers!We offer incentives from time to time thank you for your sales! Ahhh, but wait, are you looking to purchase yourself to resell USA products in your neck of the woods? Let us help get you started! We have helped a number of people start up and successfully make additional income!

We ship your goods using priority mail to our USA warehouse facilities. From there, your package travels through customs for documentation and labeling. The last steps is that it then travels abroad to a local courier that will deliver it to you. Our shipping is for top notch postage to get it to the customs hub in a flash! We ship USPS priority mail which takes 4-5 days  or Fed Ex which can get through customs in 2-3 days. This does cost more but you get your things sooner without having to wait for it to arrive!.The cost does depend on the size of your package (normal size is 12x12x16 or 13x15x21.) Larger packages cost more to ship regardless of the weight. Prices and shipping are subject to change without notice.

 Many clients prefer using eBay global shipping as they are fabulous for tracking packages while others prefer USPS, DHL, EMS, UPS or FedEx.

Normally a package takes 14 days if posted to the UK from our USA address nonetheless, this can take longer to travel to other countries or regions. We are not responsible for any delays due to shipping services, restricted items or packages of yours should this occur during any customs check points. Holidays will get super busy so please order with additional time in mind. Restricted items cold cause you to lose your entire order on your dime. We do have options to ship some of the restricted items such as fragrance mists and room sprays we have other sources to ship these nonetheless, they are more costly. Please ask us the best route to take so that we can insure you get these without hesitation. If you question an item to be shipped ask us how to find out if it is allowed to travel abroad. If you purchase your items through eBay auctions you must declare the value as well as the shipping fees of eBay which covers customs documentation and labels to prepare your package to travel abroad.

Holiday Shipping?

We do our very best to get your packages to you prior to any holidays, nonetheless, although we ship them as soon as we can, we have no control over the postal system or how long your package will take to get to you. We generally find that during holidays you should order 4-6 weeks earlier than you would normally place an order so that you can ensure on time delivery.

Credits?

Yes, we offer you a credit if something happened to your product and we cannot generate a new one or come to an agreement. We will offer you free shipping for the amount discussed and this is to be used within 30 days. After 30 days  it will expired and it will be useless. It os sort of like a “Use it or Lost it” deal. Sorry, those are our rules.

Oh No! My Package is missing?

Packages can get lost but we do everything in our power to keep an eye on  your tracking. Once your goods are out of the USA, you are no longer covered by our company, unless you ask us to purchase insurance for a small additional fee. Nevertheless, we will do everything in our power to assist you in searching for your package(s). In the 8 years of exporting we have had a handful get misplaced or lost and generally this happens between the time it leaves customs and when it arrives with your courier services.

Our strong advice is to look into additional insurance coverage for reimbursement, or offer the total cost of your goods so that if lost or damaged, you are covered 100%. We are not responsible for any damage or breakage, nor melted wax during transit.  If you use eBay global shipping be certain to request that we set your private auction for the full amount of your costs to ensure 100% refund. If you do not, we are not liable for your losses or missing items 

We accept all major credit cards and PayPal as a form of payment.*Payment is due immediately upon receipt.

We will not order your items until you send us your final list and make your payment so if you do not hurry, you just may miss the sale, or your item(s) may be sold out or unavailable! At the same notion, we will hold all deliveries until your invoice is paid in full. Waiting to pay can result in items being out of stock as they sell out quickly especially when a store is offering huge sales. After 30 days of non-payment to us, we will collect the total invoice amount in full by filing a claim against you a  Please understand that our home office space and warehouse are not meant to house your ordered goodies for a period of time and during this time you are at risk to also having merchandise get lost, and we will not be responsible for this.

RESTRICTED ITEMS?… Why ,YES… there are some! 

Yes, there are items that simply cannot be sent to you if you live abroad. This is the latest and most up to date:Customs and Documentation will now no longer allow items to be shipped to the UK and several other countries abroad with any type volume of alcohol or spray trigger types of alcohol of any type as they are highly flammable. Any combustable items such as room sprays, canned mousses, pocketbacs, perfumes, or anything in a canister that is not plastic can and will get restricted to transport via air. If you purchase these from me you are purchasing at your own risk and if they are flagged in customs Savin Exporting will not take responsibility for any of your losses whatever they may be. In recent cases I have seen them trash an entire clients package because of 2 canisters of room spray. It is hit or miss at customs. Some are lucky enough to get items through customs, some not so lucky.By law the seller can be fined up to $10,000 USD if they get caught attempting to ship room sprays.It is not Savin Exporting’s responsibility to keep you informed of updated restricted items. We would advise checking frequently with customs, eBay, DHL, EMS, Fed Ex, UPS, USPS or any shipping company that you choose to use.We recommend declaring the full amount of your entire contents of the package to ensure a full refund if it goes MIA. Last we checked in late March it was ok to send hand sanitizers as they were only being shipped in very small quantities as BBW put a stop/limit on how many one could buy per sale and this certainly did not raise red flags at eBay global hub.Please think hard about claiming your shipment for a substantial money value as if something gets lost or restricted Savin Exporting is NOT responsible for any monetary losses at your expense. 

Don’t risk it. Thats our advice, as it is not worth losing an entire package because of something restricted to ship abroad.**Thank you in advance for acknowledging this recently updated pertinent information.

RETURNS

YES we believe in a 100% satisfaction guaranteed program. With that being said, YES, we do except returns, providing the items have not been used or opened and are in the original packages they came in untampered with. You though, are however responsible for all return shipping costs as well as an 25% return to stock fee. If jars have already been ordered from us, please visit the cancellation rules.By paying your Savin Exporting invoice for purchases you acknowledge that you are paying for products and our services.Changing your mind on inventory stock purchases will receive a 25% restock fee, no exceptions what so ever. Refunds all go through our accounting department and can take up to 14 business non-holiday days to complete.Our accounting and business offices are closed for 2 weeks during the Christmas holiday and will reopen January 2.

CANCELLATIONS:

Once an order is placed we do not accept cancellations. No exceptions. Why do we not allow this? Most of these items were hand selected for your personal order and has been special ordered for you as a personal shopping service. If you purchase from our in house inventory and cancel you have 10 days to cancel your personalized order and you are subject to a 25% restock fee. No exceptions. Times of operation: We too believe in spending time with loved ones. With that being said, we are available at our office and available to respond to your calls or emails during our normal business hours Monday– Friday only between 9-4 EST.

We are closed all holidays and weekends! Please don’t hesitate to email us at SavinExporting@gmail.com with any questions as we do have staff members check our emails over the weekend. 

** Please do not send us your order via FaceBook messenger or Instagram. Send it directly to SavinExporting@gmail.com to ensure your order gets to the right person and placed. 

GLOBAL TEMPERATURES:Unfortunately, we cannot control, regulate, nor guarantee good ole’ Mother Natures habits concerning  climate. This means that when the temperatures heat up and get as extreme as they often do during our summer months in the USA, Of course we  will pack your goodies and add tissue to keep oils from running and making a big mess with your wax, and keep them as cool and protected as we can in our packaging. Unfortunately, we will not refund or send new items as replacements if the temperatures melts your wax or goodies.

We have no way of knowing from one day to the next the weather especially if they sat in a warehouse for a few days during transit or in the hot sun on your porch all day unattended to.

Broken or Damaged Items:If an item arrives to you broken or damaged, chances are that it happened once it left our USA Customs Hub. We know this because your packages are opened and inspected by customs before they are shipped abroad. If there is any breakage or damage, we get notified almost immediately. Most often it is your international delivery service that doesn’t hold high regard to your merchandise. Because of these schmucks you should not be punished so we will send you a new item if it is still available as a replacement.

We will however need photos of items broken for our insurance company. We only cover items that we purchased from USA store for you, nothing that you order from any eBay, Amazon sellers, etc., are our responsibility to watch over.

Disclaimers and limitations of liability:

Under no circumstances shall SavinExporting.com or its associates be liable for any damages whatsoever that result from the use of or inability to use SavinExporting.com including but not limited to delays in shipment, any failure of performance, communications failure, theft, destruction to all content, merchandise and services available through SavinExporting.com By reading this and paying for your invoice you acknowledge that you are aware of our shipping means and understand that all accounts are handled differently and shipped accordingly via their final destination.

Termination of Account
We may terminate or suspend your right to purchase through SavinExporting.com, without notice, for any conduct that we believe is in violation of any applicable law or is harmful to the interests of another user, and or our associates.

COPYRIGHTS
Any use, including but not limited to the reproduction, distribution, display or transmission of the content of this website is strictly prohibited, unless authorized in writing by SavinExporting.com

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