Welcome!

Our  website; Savin Exporting offers you a unique opportunity of hand selecting your favorite goodies or fashion any of your favorite American stores providing they have a USA website. We are not a store. We offer an international  shipping service and exporting business. Our Clients prefer to  do the shopping themselves! We’ll offer you our business address to ship your merchandise to here in the USA and we’ll pack it all up for its journey abroad.If you do not see your destination location listed below, please ask us, chances are we may be able to ship to you! 

People from around the globe visit our website every day and contact us to set up a new account. We are not like the bigger box companies. We offer a much more personalized service to accommodate to your needs, not ours, so remember that. We offer to you a free account with 30 days storage for your items and  unlike so many other companies, we wait to ship out and combine your orders/items from all stores that you shop with to get you the most value without it costing you a small fortune. We’ve learned over the years that shipping more costs less. The other companies send you packages to you even if they are small and nail you with higher shipping charges, taxes and enormous import fees.

Shipping costs vary depending on your country. To give an estimate at best we would need your zip code. We would need to figure in the weight of your contents and dimension size of the box to determine this nonetheless, we shop around for the lowest cost for you so that you can shop more without paying through the roof! With our affiliate shipping companies that we use we have the ability to do this for you, and we let you choose what works best for you.

Unlike the big box companies that offer to hold your goods for 30 days and charge whatever they feel deemed necessary to send your parcel, we offer you price options and a variety of different ways to send your package. We also work with you in how to go about declaring your value for customs. With us, there are no surprises! The other companies do not offer this. They send your package then you have to pay what they say when they attempt to deliver it or its held until you pay whatever ridiculous amount they ask for. They are pocketing money while you have to keep dishing out your hard earned cash.

First Question on Everyone Mind??

**How do I get started?

– Email us at SavinExporting@gmail.com and tell us that you would like to set up a free account to use our services. You can also use the ‘Contact Us’ section of the website near the bottom to write us asking to join.

We will need: Your full name, address, phone number and an email account. Its super easy to get started!

Is there a cost to shop and send my merchandise to your office?

-We charge a 15% shopper fee/convenience fee to store your items for up to 30 days until a box is full. Any items left after 30 days there is a $25 per month charge to store. *Please read below storage of products area.

**Where can I shop?

 Many people love candles and wax products but you can shop for and send so many more things! People love buying apparel, craft items, handbags, etc.  This is easily done and you can shop yourself at an stores in the USA the offer shipping to our warehouse and offices using our address and your account information. Some favorite are Bath  and Body Works, Macys.com, Yankee Candle, Target.com, Walgreens.com, Walmart.com,  SimplyDeliciousFashion.com just to name a few. There are so many avenues that will be available to you once you sign up!

**Do We Offer Personal Shopping Services?

We really don’t dabble in much personal shopping any longer BUT, if you cannot check out somewhere and you need assistance we’d be happy to do it for you with your payment up front.

**Do we offer personal shopping services at local stores?

We no longer offer personal shopping services at local stores. There are just too many liabilities for our employees (in a physical aspect) that have to drive around and do shopping not to mention putting wear and tear on their vehicles and we put their safety first! It was also expensive to do.

-Sure you can, but first we need to know what you are sending so that we can determine the weight and what size packaging we’ll need to use for your package. We’ll also need your zip code.

**Can I get a military discount?

-You bet you can! We thank you for serving our great country of the USA! We offer a 10% discount on the final shipping costs.

**How do you choose how to send my parcel(s) abroad?

-At Savin Exporting, we search for the most affordable cheapest inexpensive means to use for global shipping to save you money. We do this by partnering up with many shipping companies so that we can send you your goodies for the lowest cost available to us. The best news is that you choose the service to use according to your budget. There are a variety of cost effective global shippers that we are partners with around the country.

**How do you determine the total cost to send my package?

We have to take into consideration the dimensions of the box, the weight, the zip code of where it is being shipped from and where the final destination is actually at and the volumetric. Recently as of April 1, 2021 there were changes with the UK and due to Brexit, some shipping companies did raise their costs to import and export to and from the United Kingdom. This is something that is out of our control. It is due to higher taxes on product and packages entering and leaving the United Kingdom. If your parcel(s) have to travel through the UK, expect a slight raise in your shipping costs.

**What exactly is volumetric parcel weight?

**Help! Tracking on my package isn’t moving, where is it?

We are the service that receives, and packs your items that you’ve purchased and we carefully prepare them for shipment. We schedule (as exporters) a team of shipping companies to handle your parcel(s) and once they leave our office it is in the hands of the next carrier. We will do all that we can to reach out to our sales reps at various shipping companies to ask them to help us get updated tracking for you and generally they get back to us with an update within 24-48 hours.

There are no guarantees of a certain arrival date as these cannot be predicted especially with Covid causing issues the last 2 years and the shipping companies themselves. Brexit in the UK also caused major backups and they still seem to have delays from time to time. Packages can be over booked just as flights can when you schedule a plane ticket to travel. When this happens your package is in ‘limbo’ and we do all that we van to find out where it is and why it has not been forwarded to its next stop. We ask that you be patient and wait for the carriers and shipping teams to research and respond to us with the updated location of your package(s.) If shipping during holidays please book your shipment well in advance of the Christmas madness where everyone tries to ship parcels late hoping the they will arrive on time. Plan your shipment long in advance and do be prepared for backups, delays and packages sometimes not moving at all until customs in particular airports of the country to clear the package for the courier to the final destination.

**Can my package get lost?

Sure it can get lost, nonetheless in over 8 years of using the same international shippers through 1st, 2nd , 3rd and 4th party services, we have never had a parcel MIA. We are not responsible if your package is accidentally delivered to the wrong address and cannot cover losses unless you scheduled and prepaid for insurance ahead of sending the package out. If a package is declared lost and you did not pay additional coverage of insurance they you have absolutely no claim. As business owners we always recommend that you look into the various shipping costs and we often give you various options ourselves as to what is included so that you can choose what is best for you.

Most companies do not offer any sort of insurance unless it is being shipped via an express service, which always means higher customs fees at drop off and a higher declared value which is expected. We recommend that you always declare the full value nevertheless the decision is yours before you pay your  invoice. Each country that we send to has their own methods of declared values and we have no say so over if they choose to charge you any additional fees. They can determine this if they open your package to inspect it.

Are there restricted items that I cannot send?

-There are and you’ll have to check with your specific country guidelines to find out what is not permissible to send abroad.

There is a difference with restricted and prohibited so do ask to ensure that your package will not get flagged. You can also ask one of our customer service reps to assist you in determining if you can or cannot send something in particular.

**What we are not responsible for;

Savin Exporting is NOT responsible for refunding you any monies from shipping costs, shopper fees, or the contents of the package if any packages are lost or get damaged any time during transit with any global shipping program (GSP.) This is what insurance is for. Once we hand the parcel(s) off to the shipping carrier from our offices it is now in their hands and once it leaves the USA customs hubs and is shipped abroad it becomes that countries responsibility once they sign for the parcels at customs hub at that particular airport globally. They are assigned a dispatch service who will schedule a pick up at customs to begin a process for the delivery of your package where ever that may be. We offer a page on our website that goes over insurance and coverages.

**Is there a waiting list to join your services?

-Many times of the year, yes, there is a waiting list so please sign up in advance to be certain that you have a spot!

-If you have signed up to use our service and have not used us in over 120 days you can be removed from our list of accounts as we have numerous people waiting to join to use our services.

**Terms and conditions

As of April 1, 2021 at Savin Exporting we are not responsible for items damaged due to mother nature. We do not offer full refunds on any invoices where merchandise bought was shipped using any GSP service unless insurance of the full value rate is purchased. We are not liable for any products or parcel contents once they leave our home office. If items in a parcel arrive to you damaged and full coverage insurance was not purchased through Savin Exporting separately or at the time of shipment and not charged on this invoice at time of payment, we are in no way responsible to credit you nor to refund you any monies.

We are not responsible to refund any monies given to you as a credit to use for any shipping discounts or other means of shipping your parcel(s) delivered, lost or missing. Prohibited, restricted and any lost items are not refundable by Savin Exporting. We are in no way liable whatsoever. We do not return shopper fees or shipping costs under any circumstances. By paying this invoice you acknowledge that this is a final sale. No exchanges, no returns and no refunds. ALL sales transaction are FINAL.

If you do not request and pay for insurance in advance via and billed to this invoice you have no coveage in any packages and cannot file a claim or put a hold on any monies paid to Savin Exporting. There are no exceptions nor are any monies to be returned by Savin Exporting for any refunds or broken, damaged items, missing items, lost or prohibited abd restricted parcels. We highly recommend declaring the full amount and suggest insuring all parcels when shipping with our services and amongst any of our shipping couriers. Generally you cannot insure a package unless it is sent via any EXPRESS service and must be done so at the time of booking.

We cannot guarantee the actual shipping length of time to get any or all of your parcels. At times you may be without tracking updates without notice from any of our shipping providers. You may anticipate and experience delays in customs across the country including the UK. You may see increased shipping and taxes due to any shipments that you have that need to be sent through the UK and out of the UK (Imports and exports.)

Delays and longer than normal wait times may occur with mandated updates being implemented from the Brexit and VAT changes in the UK causing slow downs in customs as they sort through any and all paperwork of customs declarations from the USA. Depending on which carrier service we use to ship your parcel(s) you may experience longer than normal delays and can take up to 30 days or longer if your parcel(s) get stuck at customs awaiting scanning and dispatching. They will not update the packages until once scanned through customs and are forwarded to their carrier that will deliver your parcel directly to you. We cannot give an accurate time of delivery or date as this depends on the carrier and its scheduling.

We are not responsible to give you daily updates. You (customer) are responsible for knowing if there are any items prohibited or restricted before a shipment leaves our office.

**Storage of orders/products;

You are allowed to keep your goods stored with us for 30 days. After 30 days the cost is $25 per month. After 90 days of not paying your invoice in full or asking us to ship your goods (any or all of them) you then forfeit any rights whatsoever to any of your paid merchandise and we then 100% have the authority to liquidate them as we see fit to make space in our warehouse. No exceptions, no consideration, no excuses. Delays in shipment also cause the products to get lost in the shuffle and we are not responsible for any lost or damaged items after 30 days.

**If I signed up to use the service and haven’t used it, can my membership be declined at a later date?

Sadly, the answer is YES. We have so many people sign up to use our shipping program and then don’t participate which then leaves us with no choice other than to delete members and clear names to make room for those whom are on our wait list who are ready to shop and ship. We suggest that you do not shop and ship to our office if it has been later than 3 months since you register as we may return your parcels to the original sender as we do have first right of refusal. They may also get lost during returning them and we are not in any way to be held responsible because technically you are not an active member using our service regularly.

**Can I get the boot and told that I am not permitted to use Savin Exporting services any longer?

-YES, we are not very hip to those bullying and making false claims to our services as you can understand this will qualify for immediate dismissal. In other cases you can be warned once first and if you don’t follow our guidelines we have the right to dismiss you and close your account without notice. If we should close your account, any or all of your packages that are at our office/warehouse at this time will be required to be sent to you immediately with full payment or they will be returned to the sender you purchased from.